Soridam Support
FAQ
Are my recordings sent to a server?
We don't send your recordings, transcripts or summaries to our servers or any other company's servers. If iCloud Backup is on, app data is included in your backup, so please check your backup settings too.
Can I use it without an internet connection?
Yes. Recording, transcription and summaries work even in Airplane Mode.
I can't find the summary feature.
Summaries require an iPhone that supports Apple Intelligence, with Apple Intelligence turned on in Settings. On other iPhones you can still record, transcribe, separate speakers and search.
Is a deleted recording gone everywhere?
It is deleted inside the app. Existing device backups, files you exported and copies you shared are not deleted with it.
Can I move my recordings to another device?
Use the export feature to create a file and save it wherever you like.
Email us
We reply within 2 business days. To help us look into it quickly, please include your iPhone model, iOS version, app version and the steps that led to the problem.